Accreditations

British Standards Institution (BSI)

We are accredited with the British Standards Institution (BSI) certification for our quality (ISO 9001), Environmental (ISO 14001) & Health and Safety (BS 18001) management systems. These have all been integrated and our system is aligned with PAS 99. ‘Atlantic’ certification to these standards demonstrates that we have successfully implemented a framework to satisfy client requirements, manage risks, improve performance and reduce our environmental impacts.

Furthermore, these achievements underpin our commitment to developing our organisation and ensuring that we are continually providing the highest level of service delivery and quality.

NALS

NALS is an independent, not for profit licensing scheme for lettings and management firms. NALS licensed firms commit to offering defined levels of customer service and are part of the NALS Client Money Protection Scheme

The Property Ombudsman

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 27 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

Safe agent

SAFE – Safe Agent Fully Endorsed – is a mark denoting firms that protect landlords and tenants money through client money protection schemes

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